1. What is B3mix, and how can it benefit my e-commerce business?

Answer: B3mix is a powerful tool that provides personalised product recommendations by analysing customer-uploaded images and matching them with your inventory. By offering tailored suggestions, B3mix enhances the shopping experience, leading to higher customer engagement and increased sales. It helps you stand out in a crowded market by offering a more customised shopping journey.

2. How does B3mix integrate with my existing e-commerce platform?

Answer: B3mix is designed to integrate seamlessly with major e-commerce platforms. After setting up your account and adding your product inventory, you can easily embed B3mix’s functionality into your website, blog or social media accounts. The integration process is straightforward, and our support team is available to assist you every step of the way.

3. What types of products are best suited for B3mix’s recommendation tool?

Answer: B3mix works exceptionally well with a wide range of products, including fashion, home decor, furniture, and accessories. If your products can be visually matched or coordinated with customer preferences, B3mix can significantly enhance the recommendation process and drive more sales.

4. How does B3mix handle customer data and privacy?

Answer: At B3mix, we prioritise data security and customer privacy. You can manage and delete data at any time through your B3mix account. Any requests asking data to be removed will be done according to EU laws and Regulations.

5. What pricing plans are available, and what do they include?

Answer: B3mix offers a tiered subscription model to suit different business sizes and needs. Our plans range from a Free Plan with basic features to Pro Plan that include advanced functionalities and higher limits on transactions. Each plan is billed monthly, and you can upgrade or downgrade at any time. Visit our Pricing page for detailed information.

6. Can I try B3mix before committing to a paid plan?

Answer: Yes! We offer a Free Plan that allows you to explore the basic features of B3mix and see how it can benefit your business. This plan includes a limited number of searches, so you or your Guest can test the tool's functionality before deciding to upgrade to a paid plan.

7. What happens if searches exceed my current plan limit?

Answer: If you reach your limit B3mix will notify you to upgrade to a higher plan. If you choose not to upgrade, the tool will pause its functionality until the limit resets at the beginning of the next billing cycle.

8. How does B3mix improve customer engagement on my website?

Answer: B3mix enhances customer engagement by offering personalised product recommendations based on images they upload. This tailored experience increases the likelihood of customers finding products they love, leading to longer site visits, higher conversion rates, and more repeat customers.

9. Is B3mix suitable for small businesses, or is it more for large enterprises?

Answer: B3mix is designed to be scalable and is suitable for businesses of all sizes. Whether you’re a small start-up or a large enterprise, B3mix can be tailored to fit your needs and help you grow your business by providing enhanced customer experiences.

10. How do I get started with B3mix?

Answer: Getting started is easy! Simply sign up on our website, choose the plan that best suits your business needs, and follow the integration steps to link your product inventory. Our support team is available to help you with any questions or challenges you might face during the setup process.

11. Can B3mix handle seasonal products or limited-time offers?

Answer: Absolutely! B3mix is flexible and can accommodate seasonal products or limited-time offers. You can easily update your inventory and settings to reflect the latest promotions, ensuring your customers always see the most relevant recommendations.

12. What kind of support does B3mix offer?

Answer: B3mix offers comprehensive support currently only through email. Whether you need help with integration, troubleshooting, or maximising the tool’s potential, our team is here to assist you.

13. How does B3mix calculate the recommendations?

Answer: B3mix uses advanced algorithms that analyse customer-uploaded images and match them with your product inventory based on factors like color, style, and trends and other aspects. The tool continuously learns and improves its recommendations to provide the best possible matches for your customers.

14. Can I customize the recommendation criteria in B3mix?

Answer: Yes, B3mix allows you to customise certain recommendation criteria to better align with your business goals and customer preferences.

15. What happens if I decide to cancel my B3mix subscription?

Answer: You can cancel your B3mix subscription at any time through your account settings. Upon cancellation, your account will remain with the current subscription plan until the end of the billing cycle. Data associated with your account will be retained in accordance with our data retention policy.