Privacy Policy
Effective Date: 09/09/2024
B3mix ("we", "our", "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information that applies to our services, including your choices regarding the collection and use of your information.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide directly to us when using our services. This includes, but is not limited to:
Contact Information: Name, email address, phone number, and physical address.
Account Information: Username, password, and other authentication details.
Billing Information: Payment details such as credit card numbers, billing addresses, and transaction history.
Images and Content: Photos and other content you upload for analysis and use within the B3mix tool.
1.2 Automatically Collected Information
When you use our services, we may automatically collect information such as:
Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
Usage Information: Data about how you interact with our services, such as pages viewed, time spent on the site, and clicks.
Cookies and Tracking Technologies: We use cookies, beacons, and similar technologies to collect usage data and to improve our services.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
To Provide Services: To operate, maintain, and improve the B3mix tool, including analyzing and matching your uploaded content.
To Process Payments: To handle billing and payment transactions through third-party payment processors.
To Communicate with You: To send you service updates, notifications, and respond to your inquiries.
To Improve Our Services: To analyze how users interact with our service and to enhance the user experience.
To Ensure Security: To monitor for fraudulent activity, ensure compliance with our terms, and protect the integrity of our platform.
3. How We Share Your Information
We may share your personal information under the following circumstances:
With Service Providers: We may share your information with third-party vendors and service providers who assist us in providing our services. These providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
For Legal Compliance: We may disclose your information if required to do so by law, or in response to a subpoena, court order, or other legal process.
In Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties when you provide explicit consent to do so.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, user-generated content (e.g., uploaded images) will be retained for up to 120 days, unless a deletion request is made.
5. Data Security
We use industry-standard security measures to protect your personal information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Your Rights and Choices
6.1 Access and Correction
You have the right to access and correct your personal information. You can do so by logging into your account or by contacting us directly.
6.2 Data Deletion
You can request the deletion of your personal information at any time. We will take reasonable steps to delete your data within a specified timeframe, subject to legal obligations.
6.3 Opt-Out
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
6.4 Cookies
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our services.
7. International Data Transfers
B3mix is based in Germany, but your personal information may be transferred to, and processed in, countries other than your country of residence, including Estonia when the company registration changes. These countries may have data protection laws different from the laws of your country.
8. Children's Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this page. Your continued use of our services after any changes indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@b3mix.com
Address: Beusselstrasse 27, 10553, Berlin, Germany
Phone Number: +4917655769197